Delete your Fynd account

App: Fynd · Developer: Purpose Healthcare Labs · Bundle id: com.purposehealthcarelabs.fynd

In-app deletion path

Fynd Web (https://fynd.llc)

1. Sign in.
2. Open the sidebar and click Privacy & Data (route /privacy).
3. Scroll to the Delete account section (marked with the red trash icon).
4. Click “Delete my account…”.
5. Read the confirmation block (“This starts the 30-day countdown.”) and click “Yes, start 30-day deletion”.

Fynd for iOS / Android (native app)

1. Sign in.
2. Open the Settings tab (bottom tab bar).
3. Tap Privacy & Data.
4. Scroll to the Delete account card.
5. Tap “Delete my account…”, then confirm on the red confirmation card.

What deletion removes

When you confirm deletion in the app (or after we process an email request), your account enters a 30-day soft-delete window. During that window you can sign in and the account is restored. After the window expires, all of the following personal data is permanently removed from Fynd’s primary storage:

• Your account identity — email address, display name, hashed password, and any linked third-party identity records (Google, Apple).
• Your Career Passport — résumé content, skill claims, project descriptions, education and employment history you entered.
• Your uploaded documents — every résumé and cover letter you drafted or uploaded in-app.
• Your applications — jobs you imported, drafts, approvals, submission receipts, and interview notes.
• Your screening answers — every screener response you gave inside ApplicationPrep.
• Your preferences and eligibility signals — locations, seniority, work authorisation, salary expectations, deal-breakers.
• Your consent records — grant/revoke history for the five consent scopes, once retention for legal defense expires (see below).
• Your notification subscriptions — Web Push VAPID subscriptions and any phone number you attached for SMS OTP.
• Your billing metadata — subscription plan, coupon usage, and Stripe customer/session ids stored on Fynd. Fynd never held your full card number; card records are held by Stripe under Stripe’s own retention policy.

What is retained, and for how long

Two categories of data continue to be retained after deletion, quoted directly from our Privacy Policy §8:

• Audit-log entries required for legal defense — retained in pseudonymised form for up to 24 months after account deletion. These entries no longer identify you and cannot be linked back to your account.
• Application receipts & materials hashes — retained for 24 months after the corresponding submission so you can prove what was sent, then purged.

Nothing else is retained. Fynd does not keep “marketing shadow copies”, third-party advertising profiles, or trained-model artefacts derived from your data.

How long we take to complete a deletion

• In-app path: your soft-delete window starts immediately when you tap the confirmation. Permanent removal occurs 30 days later.
• Email path: we acknowledge and process the request within 30 days per our Privacy Policy §7, then the same 30-day soft-delete window begins.

Restoring your account

Sign back in during the 30-day soft-delete window and your account is restored with all data intact. After 30 days, restoration is not possible.

Questions or a stuck request

If the in-app deletion fails, or you have questions about the process, email privacy@fynd.llc. Reference this page (https://fynd.llc/delete-account.html) in the message.